Start with who to contact
An emergency contact is arguably the single most useful field on the whole profile, because it's the one piece of information a responder or bystander genuinely cannot get any other way. List at least one contact who's realistically reachable at short notice, with a clear relationship label so whoever's calling knows who they're speaking to before the conversation starts.
Allergies: specific, not general
Medication allergies matter most here, since they directly affect what a paramedic or hospital might give you. "Penicillin" is useful. "Various" is not. If you genuinely have no known allergies, it's worth stating that explicitly rather than leaving the field blank, since a blank field and a deliberate "none known" can otherwise look identical to whoever's reading it.
Medications that actually matter in an emergency
You don't need a full medication history here - the fields that matter are the ones that change emergency treatment decisions, such as blood thinners, insulin, or anything with a serious interaction risk. A long list of unrelated prescriptions adds reading time without adding anything a responder can act on differently.
Conditions and instructions, kept concrete
Existing conditions worth listing are the ones that change how someone should respond to you specifically: epilepsy, diabetes, a heart condition, or anything similar. For a free-text instructions field, concrete beats vague - "diabetic, may need glucose if unresponsive" gives a responder something to act on; "please take care of me" doesn't.
Name and date of birth: useful, but optional
Your name helps a responder address you directly and matters if they need to relay your identity to a hospital or contact. Date of birth is less critical on its own, but can help clinicians make faster judgement calls where age is relevant to treatment. Both are switchable independently on a RiderSOS profile, so a rider who's comfortable sharing medical fields but prefers to keep their name off a public scan can do exactly that.
Reviewing your profile, not just building it once
A profile built once during activation and never revisited slowly drifts out of date - a medication changes, a contact's number changes, a condition resolves. It's worth treating your RiderSOS profile the same way you'd treat any other safety-critical detail: check it whenever something in your circumstances changes, and give it a quick look every few months regardless.
What to leave out
Anything that doesn't change what a responder does in the first few minutes probably doesn't belong on the page a stranger can view. That's less about privacy risk and more about readability: a profile with ten fields switched on takes longer to scan than one with four that actually matter, at exactly the moment when speed counts most.
RiderSOS keeps every field individually switchable specifically so you can make this call field by field rather than all at once - a short, accurate profile is the goal, not a complete one.