Smart rider protection and bike recovery Smart rider protection and bike recovery kits Free UK delivery on kits Built for helmets, keys and bikes

How to activate your RiderSOS helmet tag, key tag and emergency card

Activation is the part that makes the product useful. Once your RiderSOS tag or card is linked to your account and rider profile, it is ready to open the right information when someone taps or scans it.

Activate a product Shop RiderSOS

1. Create your RiderSOS account

Start on the RiderSOS site and create an account, or sign in if you already have one. Your account is where your rider profile, emergency contacts and product links are managed.

2. Press Activate on the site

Open the activation page and choose the product you want to link. RiderSOS will ask for the RDR number shown on the tag or card so the physical product connects to the correct account.

3. Enter the RDR number from the tag

Type the RDR code exactly as shown. This is the unique number that identifies your RiderSOS product and points scans to your account rather than someone else's.

4. Build or update your rider profile

Add the emergency details you want available, including contact information and any rider notes you choose to share. Keep it clear, accurate and easy for someone else to understand quickly.

  • Primary emergency contact
  • Secondary emergency contact if available
  • Key medical or responder notes you want shown
  • Any rider details you want linked to that product

5. Save and test the setup

Once saved, test the tag with a phone tap or QR scan. Check that it opens the correct RiderSOS page and that the information shown is current and readable on mobile.

It is worth repeating this quick test any time you update your profile or change the gear the product is attached to.